Delivery and payment information
Delivery and payment information
Delivery charges and timings
Payment
Returns and cancellation
Delivery charges and timings
Please note all of our orders are shipped from the UK however orders placed with us WILL NOT have any additional duties or taxes applied by the Customs Authority as all of our parcels are sent with the duty already paid.
Home delivery
P+P is FREE for orders of €40 or more to an address in Ireland. For orders under €40 there’s a charge of €8. Books should be delivered within 8 working days. Delivery charges and times vary for overseas addresses.
Book Club order delivery
If your child’s school has a Book Club order open you can choose to have the books delivered to school for FREE. The whole school’s order will be delivered together to be handed out in class for the children to take home. After the deadline set by the school has passed and the Book Club Organiser has confirmed the order we’ll send out the books for the school to hand out.
School delivery
If you work at a school in the Republic of Ireland you can have your books delivered to your school address for FREE* for all orders that contain at least one paid item. (If you pay for your entire order using Scholastic Rewards you will be charged €6.95 for postage. This charge will be taken from your Rewards where possible.)
Your order will be delivered within 8 working days.
Please note that if you are a new customer requesting school delivery we will contact your school to check that you work there.
*Excluding border charge. This charge will be taken from your Rewards where possible.
Payment
Paying by invoice
Invoices must be billed to a valid school address. If you do not work at a school, you will need to pay by debit or credit card.
When requesting an invoice you will need to provide a contact name and an invoice number. The invoice number is for your school records, so if you’re not sure what to put ask your bursar or school secretary.
Please note that if you are purchasing for a school outside the Republic of Ireland we will require you to pay your invoice in full before we can ship your order.
Returns and cancellation
Exchanges and returns
If you’re not happy with an item you’ve ordered then just return it to the address below within 28 days for an exchange or refund.
Setanta Book Clubs
Unit 89E
Lagan Road
Dublin Industrial Estate
Glasnevin
Dublin
Damaged or incorrect items
Should you receive any items that are incorrect or damaged, please call us on 1800 272 321 (Monday-Friday, 9am-5pm) and we will of course send a replacement straight away, free of charge.
Cancelling an order
If your order was not paid for using Scholastic Rewards, you can reopen it up until 5am the day after you placed it – or until 5am the same day if your order is placed between midnight and 5am.
If you would like to change or cancel an order after this time please call us on 1800 272 321 (Monday-Friday, 8.30am-5pm) to find out if this is possible. If the order has already been despatched you can return it to us for a refund within 28 days.