FAQs

How do I participate in a Scholastic Book Club?

  • If your child’s school has an open Book Club, you can order online and select school delivery for free. If not, you can set up an online club to order and have books delivered to your home.

How do I get the books?

  • School Delivery: If your school has an open order, you can select it at checkout for free delivery to the school. Bulk orders of more than 15 book packs or individual titles can only be accepted for delivery to a school setting and not to individual or business addresses. Please note that the postage charge does not cover any additional duties and taxes that may be payable on overseas deliveries.
  • Home Delivery: If you set up your own online club or the school doesn’t run one, you can have books delivered directly to your home. Please note that the postage charge does not cover any additional duties and taxes that may be payable on overseas deliveries.

Do you offer free delivery to my home address?

  • P+P is FREE for orders of €40 or more. For orders under €40 there’s a charge of €8.
  • Bulk orders of more than 15 book packs or individual titles can only be accepted for delivery to a school setting and not to individual or business addresses.
  • Please note that the postage charge does not cover any additional duties and taxes that may be payable on overseas deliveries.
  • If your child’s school has a Book Club order open you can choose to have the books delivered to school for FREE. The whole school’s order will be delivered together to be handed out in class for the children to take home.
  • Your Book Club Organiser in school will be able to tell you when your order will arrive, as we will deliver the books to school 2 to 3 working days after the Organiser checks out their school order.

Overseas delivery

  • Delivery times for overseas orders will vary.

Why has my order incurred a delivery charge?

  • Orders placed as part of a school order are delivered free of charge. If however you’ve chosen home delivery and your order is less than €40 there is a €8 delivery charge.

When will my child’s Book Club order arrive?

  • The Book Club Organiser at your school should be able to let you know when the order is due to be delivered. After the deadline has passed they will need to confirm the total order and we will then deliver the books to school for them to distribute within 8 working days.

What are Scholastic Rewards?

  • 20% of your order value is given back to the school in ‘Rewards’. The school can then choose books for their library/ classes.

How do I cancel an order?

  • If you would like to change or cancel an order after this time please call us on 1800 272 321 (Monday-Friday, 8.30am-5pm) to find out if this is possible. If the order has already been despatched you can return it to us for a refund within 28 days.

How do I make a return or exchange an item?

  • If you’re not happy with an item you’ve ordered then just return it to the address below within 28 days for an exchange or refund.
  • Address: Setanta Book Clubs, Unit 89E, Lagan Road, Dublin Industrial Estate, Glasnevin, Dublin

What if I receive a damaged or incorrect item?

  • Should you receive any items that are incorrect or damaged, please call us on 1800 272 321 (Monday-Friday, 9am-5pm) and we will of course send a replacement straight away, free of charge.